Task Genie Privacy Policy

This privacy notice tells you what to expect us to do with your personal information.

Contact Details

Email: hello@taskgenie.co

What Information We Collect and Why

We collect personal data to provide and improve our services, comply with legal obligations, and manage client relationships. The types of data we collect include:

  • Client Services: Names, contact details, addresses, occupation, date of birth, transaction data, and usage data.

  • Account Management: Names, addresses, purchase history, account details, and security information.

  • Marketing: Names, contact details, marketing preferences, and purchase history.

  • Legal Compliance: Names, contact details, and any necessary data required by law.

  • Recruitment: Contact details, date of birth, employment and education history, right to work documentation, and criminal record checks.

  • Queries & Complaints: Names, contact details, purchase history, call recordings, and financial transaction information.

Lawful Bases for Processing

We process personal data under the following lawful bases:

  • Consent: You have given permission for specific uses, which you can withdraw at any time.

  • Contract: Data is necessary to provide our services or fulfill contractual obligations.

  • Legitimate Interests: Data is used to improve services, manage accounts, and conduct marketing with minimal risk to privacy.

  • Legal Obligation: Data is required to comply with regulatory or legal requirements.

Your Data Protection Rights

You have rights regarding your personal data, including:

  • Access: Request copies of your personal information.

  • Correction & Deletion: Ask for inaccuracies to be corrected or data to be deleted.

  • Restriction & Objection: Limit or object to how we process your data.

  • Portability: Request data transfer to another organization.

  • Withdraw Consent: Revoke permission where consent was given.

To exercise your rights, contact us at hello@taskgenie.co. We respond within one month.

Data Sources

We collect data directly from you, publicly available sources, and previous employment records (for recruitment purposes).

Who We Share Your Information With

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers – We may share your data with trusted third-party service providers who assist us in operating our business, such as payment processors, cloud storage providers, and communication platforms. These providers are bound by confidentiality agreements and only process data on our behalf.

  • Legal Compliance – If required by law, we may disclose your information to comply with legal obligations, respond to lawful requests from authorities, or protect our rights and the rights of others.

  • Business Transfers – In the event of a merger, sale, or business restructuring, your data may be transferred as part of the transaction, subject to applicable privacy laws.

We ensure that any third parties handling your data adhere to strict privacy and security standards to protect your information.

Data Retention

We will retain your personal data for seven years after our business relationship ends or as required by local regulations. This may include best practice recommendations (e.g., supervisory authority guidelines), industry standards (e.g., employment guidance), or legal obligations (e.g., tax laws).

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

29/03/2025